PRIVACY POLICY

By using the MAXLIVIN’ website or application (“the Site"), you, the user or MAXLIVIN’ Normal Member or Independent MAXpro Entrepreneur, as the case may be ("you"), MAXLIVIN’ is committed to protecting your privacy. The purpose of this Privacy Policy is to inform you as to what information may be collected whenever you visit the Site, how such information will be used by MAXLIVIN’ and/or other persons or entities, with whom such information may be shared, choices regarding the collection, use and distribution of such information, ability to edit, update, correct or delete such information and the security procedures that MAXLIVIN’ has implemented to protect your privacy.

NOTICE THE COLLECTION OF INFORMATION

In instances where you may be asked for certain types of personal information (e.g., first and last name, NRIC number, mailing address, postal code, telephone number, email address, credit card number, bank information, etc.) and yourefuse to disclose such personal information to MAXLIVIN’, this does mean that in some cases, MAXLIVIN’ may not be able to provide service requested and you will not enable successful registration.

USE OF INFORMATION

MAXLIVIN’ uses the information that is collected for a variety of purposes. In such cases, you will be informed about these purposes at the time of collection. For instance, information about MAXpro Entrepreneur will be used to provide services, calculate earnings and bonuses, and ensure compliance with MAXLIVIN’ regulations. In compliance with the Personal Data Protection Act 2010 and its requirements to maintain records, MAXLIVIN’ may need personal information for confirmation and reporting

CUSTOMER INFORMATION SHARING

MAXLIVIN’ may employ vendors to perform functions on its behalf, such as fulfilling orders, delivering packages, processing credit card payments, and providing customer service. As such, these vendors are under a contractual obligation to use confidential data received from Maxlivin Bio Sdn. Bhd. only for purposes that fall within the functions for which they are hired. However, when MAXLIVIN’ has reason to believe that the confidential data is necessary to identify, contact or bring legal action against persons or entities that may be harming you, the company, or others, MAXLIVIN’ may also disclose information as required by the law.

A lineage report is a report where information on you and your downlines, including, but not limited to, name, identification number, level or rank and sales statistics. The reports are provided to you in the strictest confidence and to support you in further developing the membership.

SECURITY

MAXLIVIN’ takes reasonable steps to ensure that the personal information collected remains accurate, timely and secure. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. While MAXLIVIN’ strives to protect your personal information, complete security cannot be guaranteed or warranted. Hence MAXLIVIN’ shall not be responsible for any harm that the user or any persons may suffer because of a breach of confidentiality in respect of the use of the Site or any information transmitted to the Site.

DATA INTEGRITY

Personal information will be kept in active files or systems if needed to meet the purposes for which it is collected or as required to perform the contractual relationship with you, and the commercial relationship with the customer.

ACCESS OR ALTERATIONS OF INFORMATION

If you identify any inaccurate personal information and needto make a change or would like to verify such information, please contact MAXLIVIN’ so that the information may be updated in the system records, or you may go to the Site and update it.

MAXLIVIN’ membership is considered for only persons above the age of 18. Hence, if MAXLIVIN’ becomes aware that personal information regarding a person under the age of 18 has been collected at the Site, reasonable efforts will be made to delete it from MAXLIVIN’ records.

USE OF COOKIES

“Cookies” are small pieces of information that are stored on computer hard drives. MAXLIVIN’ may use cookies to recognize you whenever you return to the Site to provide a better user experience. MAXLIVIN’ may allow third parties to use “cookies” on the Site. MAXLIVIN’ does not control the use or contents of third-party cookies. If you choose to block cookies, please note that full advantage of the features and functions of the Site may be omitted.

THIRD-PARTY LINKS

The Site may contain links to websites operated and maintained by third parties over which MAXLIVIN’ has no control, e.g., the logistic partner. Any information provided to third-party websites will be governed under the terms of each website’s privacy policy and you are encouraged to investigate and ask questions before disclosing any information to the third-party operators’ websites. MAXLIVIN’ has no responsibility or liability whatsoever for third-party websites' content, actions, or policies.

PDPA FORM

To continue performing the contractual Agreements entered between you and Maxlivin Bio Sdn. Bhd. [Company No: 1419814-A], MAXLIVIN’ may need to disclose your data to other entities within Maxlivin Bio Sdn. Bhd., including its branches in Malaysia and other countries as well as its local and overseas subsidiaries or, as the context may require, any of them and other external parties. The external parties to whom MAXLIVIN’ may disclose your data include but are not limited to (a) governmental and regulatory bodies such as Bank Malaysia and the Securities Commission; (b) our business strategic partners such as MAXLIVIN’ Group. “MAXLIVIN’ Group” refers its branches in Malaysia and in other countries as well as its local and overseas subsidiaries or, as the context may require, any of them and/or (c) any third party service provider, agent or contractor who has been appointed by MAXLIVIN’ or its related associated or affiliated companies to provide products/services in relation to the businesses; insurance companies/takaful operators, third-party claims adjusters, fraud detection and prevention services, reinsurance/takaful companies and regulatory authorities; any credit reference agencies or, in the event of default, any debt collection agencies, any credit rating organizations that collect information about credit history, accident fault, injury description and amounts paid and share it to other insurance companies or takaful operations and others and others entitled to see it; any assignee, nominee and such other third parties of its rights or business; any person to whom MAXLIVIN’ are under an obligation to make disclosure under the requirements of any law, rules, regulations, court order, codes of practice or guidelines binding on MAXLIVIN’ (collectively (b) and (c) referred to as “External Parties”). These External practices may locate, store, maintain and/or process your data within or outside of Malaysia.

Under the Personal Data Protection Act (PDPA) 2010, MAXLIVIN’ is required to obtain your explicit consent when MAXLIVIN’ collects and processes your sensitive personal data. MAXLIVIN’ collects your sensitive personal data to assess your application and administer the products and services you have signed up for, respond to your inquiries and complaints, and resolve disputes.

MISCELLANEOUS

From time to time, Maxlivin Bio Sdn.Bhd. may release your data (including sensitive personal data) to External Parties for marketing and promotional purposes that may be of interest to you. To receive such information, your consent is required.

UNSOLICITED COMMERCIAL ELECTRONIC COMMUNICATIONS (SPAM)

MAXLIVIN’ does not send “spam” (unsolicited commercial electronic communications in the form of e-mail, text, SMS/instant message) to our Members or customers, and we prohibit our Normal Member/Independent MAXpro Entrepreneur from using spam to market and sell our products or recruit other Members. As such, we require our Members to comply with the following rules when using electronic communications to market and promote the MAXLIVIN’ opportunity and our products:

(i) You may send commercial electronic communications ONLY to (a) recipients with whom you have an existing business, family, or personal relationship; or (b) business referrals, but only if you have a business, family or personal relationship with the person making the referral and the person making the referral has a business, family or personal relationship with the person being referred to you.

(ii) Any commercial electronic communication you send must include (a) a clear and accurate subject header, (b) accurate sender contact details (name, mailing address, phone number and e-mail address), (c) in the case of a referral, the name of the person who provided you with the referral, and (d) a functional “opt-out” or unsubscribe feature.

ELECTRONIC SIGNATURE / CONSENT TO CONTRACT ELECTRONICALLY

Maxlivin Bio Sdn. Bhd. (“MAXLIVIN’”) requires your consent to enter into an electronic Agreement with MAXLIVIN’ before you complete your online enrolment.

Please note if you complete the online Application and Agreement, you DO NOT need to complete and submit a paper application to become a MAXLIVIN’ Normal Member/Independent MAXpro Entrepreneur. The entire Agreement between you and MAXLIVIN’, concerning your application to become a Normal Member/Independent MAXpro Entrepreneur, will be evidenced by an electronic record of the application process. This electronic record serves as your acknowledgement that you consent to use an electronic record of your Agreement with MAXLIVIN’ instead of a paper contract and that you have read and agree to be bound by the Terms and Conditions of the Normal Member Policies & Procedures Guide, MAXLIVIN’ Policy and Terms, and the MAXLIVIN’ Compensation Plan, which documents form the basis of your entire Agreement with MAXLIVIN’.

To access the documents that make up the entire Agreement and submit your online Application and Agreement, you will need the following hardware and software: a personal computer ("PC") with modem or other Internet access device, operational Internet browser software (e.g., Safari or Internet Explorer), and Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader, you may download it for free at: http://www.adobe.com/products/acrobat/readstep2.html

Should there ever be a change in the equipment or software necessary to access the terms of the Agreement, MAXLIVIN’ will advise you of the same and will provide you with a list of the equipment and software necessary.

You may withdraw your consent to the use of electronic records at any time. However, if you do so, your Agreement will be automatically terminated and you will lose all rights to any downline organization (including but not limited to any property rights you may have), and you will lose all rights to all remuneration under the MAXLIVIN’ Compensation Plan. Should you wish to withdraw your consent to the exclusive use of an electronic Agreement (and thereby terminate your Agreement with MAXLIVIN’) you may do so at any time and for any reason by providing written notice to MAXLIVIN’ indicating your intent to discontinue your Partnership. The written notice must include your signature, printed name, address, and MAXLIVIN’ identification number.

During the online enrolment process, you must read all the documents that form the Agreement (which includes the Terms and Conditions of the Normal Member Policies & Procedures Guide, MAXLIVIN’ Policy and Terms, and the MAXLIVIN’ Compensation Plan) in their entirety.

By completing the online enrolment process, you (i) agree and consent to contract electronically with MAXLIVIN’ to become a Normal Member/Independent MAXpro Entrepreneur, and (ii) acknowledge that you are entering into a legal Agreement and that you intend to be legally bound by this electronic Agreement. You may decline to complete the online enrolment process in which case the process of electronically completing your Application and Agreement and executing the same will be terminated.

[END OF THE AGREEMENT]

Last modified on 27th October 2022